Refund Policy

Refund policy for Beach House Hotel Hervey Bay 100 & Hit FM HB50 entrants

Athletes confirmed in the race(50 or 100) who wish to withdraw, must do so in writing to the event organisers at herveybay100@gmail.com

It is the athletes’ responsibility to ensure the club has received any communication. All requests will be responded to. If you do not receive a response from the race office within 5 working days of request, it should be assumed that it has not been received and you should contact us by phone on 0439 730 960 .

Upon confirmation of this request, athletes may be eligible for a full/partial refund of their entry fee as per the following conditions:

•  Applications received on or before 5:00pm 15 September 2020 are eligible for a full refund.
•  Applications received on or before 5:00pm 15 October 2020 are eligible for either a 50% refund of race entry fee only (excludes Active fee or TA fee), or credit into the 2021(only) race of 100% of the entry fee paid in 2020 (excluding Active fee or TA fee).
• Application received after 5:00pm 15 October 2020 are not entitled to any refund or credit.
• Any merchandise purchased is non-refundable.
• There are no athlete transfers available